GETSHURE Return Address: Where to Send Your Book Back

If you need to send a GETSHURE book back, ship it to GETSHURE / MetaWise Enterprises, LLC, 11772 W Sample Rd, Ste 103, Ofc 240, Coral Springs, FL 33065, United States. Before you ship, email contact@getshure.com or call (754) 812-1679 with your order number (it starts with "GS-") so we can confirm the return and get your refund moving the moment the package arrives.

We're a small American publisher, and we want returns to be straightforward. This page walks you through the address, the 30-day window, what to include in the box, and how our refund actually works, so there are no surprises on either side.

The GETSHURE return address

Send unused hardcovers to:

GETSHURE
c/o MetaWise Enterprises, LLC
11772 W Sample Rd, Ste 103, Ofc 240
Coral Springs, FL 33065
United States

This is our published business address. It's the same address listed on our About and Contact pages, and it's tied to MetaWise Enterprises, LLC, a Delaware limited liability company (Delaware file number 10336625) that operates the GETSHURE brand. You can verify those details yourself before you ship, which is one of the simplest reasons to feel good about buying from us in the first place.

Before you drop it in the mail

Please contact us first. One quick email or call does three things:

1. We confirm your order is inside the 30-day window and eligible for a refund.
2. We flag your account so your refund is processed the day your package is received, not a week later.
3. If the book arrived damaged or we shipped the wrong title, we handle it under our replacement rules instead of making you pay return shipping.

Email: contact@getshure.com
Phone: (754) 812-1679, Monday–Friday, 9:00 AM – 6:00 PM Eastern Time.

GETSHURE's return and refund rules in plain English

Here's the short version. The full written policy lives at /legal/refund-policy.

Hardcover books

• Window: 30 days from delivery.
• Condition: Unused and in resalable shape.
• Return shipping: Buyer pays, unless the book was damaged in transit, defective, or we sent the wrong title.
• Damaged or wrong book: Contact us within 7 days of delivery with a photo. We send a replacement or a full refund, your choice, and we cover shipping.
• After 30 days: Write us anyway. Each request is reviewed individually.

Protection plans and add-ons

Our protection plans ($9.99, $29.99, or $79.99 depending on the plan) and optional add-ons (like Scam Shield or Identity Theft Restoration) are covered by the same 30-day money-back guarantee, no reason needed. Nothing renews — every plan is a one-time payment, not a subscription. See /legal/subscription-terms for the full billing terms.

To request a plan refund, you don't need to mail anything. Just email contact@getshure.com from your order email or call us with your order number. We reply to refund requests within 2 business days. Your bank usually posts the credit within 5–10 business days after that.

What to put in the return box

Keep it simple. Inside the package, include:

• The hardcover (or hardcovers) you're returning.
• A small note or printout with your order number (GS-XXXXXX) and the email used at checkout.
• A one-line reason if you want (optional — we don't require one).

Pack the book so the corners don't get crushed. A padded mailer or a snug cardboard box both work. We recommend using a shipping method with tracking so you have proof of delivery. If something goes missing in transit without tracking, we can't verify it arrived.

How the refund actually works, step by step

1. You contact us. Email contact@getshure.com or call (754) 812-1679 with your order number.
2. We confirm eligibility. We check the 30-day window and send you a short reply with the return address and any notes specific to your order.
3. You ship the book. Use any carrier you like. Keep your tracking number.
4. We receive and process. We refund to the original payment method within 2 business days of receiving the package.
5. Your bank posts it. Most card issuers show the refund in 5–10 business days. If it's slower than that, call us and we'll send proof of the refund so you can show your bank.

What if the charge on your card looks unfamiliar?

Our card statement descriptor is GETSHURE or $*GETSHURE. If you see that and don't recognize it, please email us before filing a bank dispute. We'll pull up the order, tell you exactly what was purchased, and refund it if you didn't authorize it. Disputes handled directly with us are usually resolved in a couple of business days — much faster than a formal chargeback. For more on this, see What Is the GETSHURE.COM Charge on My Card Statement?.

Why we publish everything — address, phone, hours, policies

Most buyers never need to return anything. But the reason we put the address, the phone number, the business hours, the Delaware file number, and the written refund policy on the site is simple: we want you to be able to check us out before you buy and know exactly who you're dealing with after you buy.

You can:

• Look up MetaWise Enterprises, LLC on Delaware's business registry (file number 10336625).
• Call (754) 812-1679 during business hours and talk to a real person.
• Read the refund policy, billing terms, terms, and privacy policy in full.
• Cancel any plan from /cancel in one step — no phone call required.

If you'd like more background on the company, see MetaWise Enterprises, LLC: The Company Behind GETSHURE and Is GETSHURE Legit? Who We Are and How to Check Us.

Before you return the book — have you tried the protection plan it comes with?

A quick, honest note: many readers who order a GETSHURE book also get a protection plan at checkout, which includes the Getshure app. If you haven't activated the app yet, it may be worth a look before you ship the book back — because the app is the piece that works alongside the book every day on your phone.

What the Getshure app does

The app (iPhone and Android) is included with every protection plan, billed only by GETSHURE, and provided by our delivery partner MYTRACKHOLDING LLC. Here's what's inside:

• Scam Shield: identifies likely scam and spam callers, helps block robocalls, and lets you look up an unknown number.
• Private vault: an encrypted space for photos and files, locked with Face ID or a passcode.
• Data broker removal: sends removal and opt-out requests to people-search and data broker sites (each site decides when it removes a record).
• Breach check: shows whether your email or passwords appear in known data breaches.
• Photo Guard: reverse-image search to find where your photos appear online.
• Family location sharing.
• Tracker blocking and safer browsing on public Wi-Fi.
• Browsing-history eraser.
• Phone security score with steps to improve it.

No app blocks every scam, tracker, or leak — nothing honest can promise that. But it catches a lot that you'd miss on your own and gives you a faster path to recovery when something slips through.

How to activate the app

1. Open your GETSHURE order confirmation email.
2. Tap the download link in that email (also shown on the order thank-you page). On Android you can also use Getshure on Google Play.
3. Install the app and sign in with the same email you used on the GETSHURE order. Protection isn't active until you sign in.

Step-by-step with screenshots: Getshure App Sign In: How to Activate After Your Order.

Still want to return the book?

Totally fine. The 30-day guarantee is real, and you're not obligated to keep anything that isn't right for you. Ship it to the Coral Springs address above, and if you'd like a refund on the plan too, just say so in the same email.

Quick checklist

• ☐ Order number ready (starts with GS-)
• ☐ Emailed contact@getshure.com or called (754) 812-1679 first
• ☐ Book packed to protect the corners
• ☐ Shipping label with tracking
• ☐ Sent to: GETSHURE, 11772 W Sample Rd, Ste 103, Ofc 240, Coral Springs, FL 33065
• ☐ Kept the tracking number until the refund posts

One step to take right now

If you're returning a book, email contact@getshure.com or call (754) 812-1679 today so we can confirm your return and get the refund queued up. If you're on the fence about keeping your protection plan, open your order email, download the Getshure app, sign in, and give it a week — that's what it was designed for, and you still have the full 30 days to decide. Either way, you're in control, and we'll stand behind whichever choice you make.

Related reading: GETSHURE 30-Day Money-Back Guarantee: How It Works · GETSHURE Customer Service: Phone, Email and Hours · How to Cancel a GETSHURE Plan (One Step, No Call) · GETSHURE Shipping Time: When Your Book and Plan Arrive.