GETSHURE

Billing Terms

Last updated: November 11, 2026. Exactly what we charge, when, and how to stop it.

1. Protection plans renew automatically

Protection plans bought at getshure.com/protect are subscriptions that renew automatically until you cancel. Before you pay, the checkout shows the price charged today, the renewal price and how often it renews, and tapping the pay button means you agree to it.

Each renewal is charged to the payment method you used at checkout (card, Apple Pay or Google Pay), on the renewal date shown in your receipt. The crossed-out prices on the plan page are reference prices; the amounts above are what you pay. If a renewal payment is declined, we retry it up to three times over about nine days and email you each time; if it still fails, the subscription is cancelled.

We email you a reminder about 3 days before each renewal.

Orders placed before November 6, 2026 were one-time purchases and never renew. Subscriptions started between November 6 and November 8, 2026 keep the renewal price and interval shown on their receipt (weekly $9.99, every 30 days $29.99, or yearly $79.99).

2. How to cancel

You can cancel anytime, in one step, with no call and no reason needed:

Cancelling stops all future renewal charges right away. You receive an email confirming the cancellation. Cancelling does not refund past charges on its own; see Refunds below.

3. What can be charged

We never charge you for something you did not accept on the page.

4. Leak Protection Service (one-time charges)

Enrollment. Completing checkout on getshure.com and accepting these Billing Terms (including the Leak Protection checkbox at payment), or separately authorizing Leak Protection by phone, SMS, email or recorded call, enrolls you in Leak Protection. No separate paper form is required.

One-time authorization. You authorize MetaWise Enterprises, LLC to charge the payment method on file (the card, Apple Pay or Google Pay used at checkout, or another method you later provide) a one-time fee (typically up to about $29.99, or another amount we disclose before charging) when we detect a leak, breach listing, data-broker exposure or similar risk involving your identity and begin assisted lookup, monitoring, removal or remediation work. This is not a subscription renewal and does not change your GETSHURE plan price by itself.

When the fee is earned. Leak Protection is a professional assistance service. The fee is earned when we begin work on your case (including searching public leak sources, reviewing your identifiers, preparing removal or opt-out requests, or contacting you with findings). The fee is not a guarantee that every third-party site will delete every record. Results depend on third-party brokers and publishers outside our control.

Notice & receipts. After each successful one-time Leak Protection charge, you receive an email with the amount and reference. Keep that receipt; it identifies the charge on your statement.

Opt-out (primary). Stop future Leak Protection one-time charges by emailing contact@getshure.com, calling (754) 812-1679, or by replying to a charge receipt. Opt-out does not cancel your main GETSHURE purchase unless you also ask us to cancel or refund that order separately.

Unrecognized charges & disputes. Charges appear as GETSHURE, $*GETSHURE or GETSHURE.COM. If you do not recognize a charge, email contact@getshure.com or call us before opening a bank or card dispute. We reply within 2 business days and refund any charge you did not authorize. Filing a chargeback after services have begun, without first contacting us, may delay resolution and we may contest unsupported disputes with evidence of authorization and service delivery.

5. Receipts

You receive an email receipt for every charge, including each renewal, showing the amount, what it was for, the next renewal date and your cancel link.

6. Billing descriptor

Charges appear on your card statement as GETSHURE, $*GETSHURE or GETSHURE.COM (exact formatting can vary by bank).

7. Stopping add-on charges

To stop your plan renewing, cancel as described in section 2. To avoid an add-on, simply decline it on the offer page. If you accepted an add-on by mistake, email contact@getshure.com and we will cancel it before it is charged, or refund it.

8. App access

Your GETSHURE plan includes access to the Getshure app and is billed only by GETSHURE. Install the app and sign in with the email on your order to activate protection. Manage or cancel anytime at contact@getshure.com.

9. Refunds

Every plan charge, renewal and add-on comes with a 30-day money-back guarantee. See our Refund Policy.

10. Questions or disputes

If a charge looks wrong, email contact@getshure.com or call (754) 812-1679 before contacting your bank. We reply within 2 business days, explain the charge, and refund any unauthorized amount. These Billing Terms are governed by the laws of the State of Florida, USA.

11. Contact

GETSHURE is operated by MetaWise Enterprises, LLC, a Delaware limited liability company, 11772 W Sample Rd, Ste 103, Ofc 240, Coral Springs, FL 33065, United States. Phone: (754) 812-1679 (Monday–Friday, 9:00 AM – 6:00 PM Eastern Time). Email: contact@getshure.com.