GETSHURE 30-Day Money-Back Guarantee: How It Works

Yes — GETSHURE offers a 30-day money-back guarantee on every plan charge, every renewal, and every add-on, with no reason required. You can request your refund by email or by phone, we process it within 2 business days, and your bank typically shows it within 5–10 business days. That's the short version. Below is exactly how the guarantee works, what it covers, and why it's a core reason to feel good about trying a Getshure protection plan today.

Why the guarantee exists

We're a small, self-funded American publisher based in Coral Springs, Florida. We sell plain-English hardcovers about AI scams and privacy, and we sell protection plans that include the Getshure app. We'd rather you try our tools, use them, and decide for yourself than feel pressured to keep something that isn't a fit.

That's why the written refund policy is simple, public, and the same for everyone. You don't need to argue your case. You don't need to beat a deadline buried in fine print. You have 30 days from the charge, and "I changed my mind" is a valid reason.

What the 30-day guarantee covers

Here's the plain list of what's refundable within 30 days:

• Your initial protection plan charge — $9.99, $29.99 or $79.99 depending on the plan you picked at checkout.
• Any plan renewal — the $29.99 charge that runs every 30 days after your trial period until you cancel.
• Optional add-ons — Past Reset, Data Removal, International Data Removal, Scam Shield, and Identity Theft Restoration are one-time charges, and each one is covered.
• Leak Protection fees — the one-time fee (typically up to about $29.99) that may apply when assisted removal or monitoring work starts after an identity exposure is detected.
• Hardcover books — unused copies can be returned within 30 days of delivery. Buyer pays return shipping unless we made an error. Damaged or wrong books: contact us within 7 days with a photo for a free replacement or refund.

You can read the full written terms on our Refund Policy page and the Subscription Terms. Both are public — you can read them before you buy, save them, and hold us to them.

How to request a refund (step by step)

1. Find your order email. It starts with an order number like GS-XXXXX. If you can't find it, search your inbox for "GETSHURE" or check the spam folder.
2. Email contact@getshure.com. Send from the email address on the order (that's the fastest way for us to match it). Include the order number if you have it. You don't owe us a reason.
3. Or call us. (754) 812-1679, Monday–Friday, 9:00 AM – 6:00 PM Eastern Time. A person picks up during business hours.
4. We reply within 2 business days and process the refund to the original card. Most banks post it within 5–10 business days.

That's the whole process. No retention script. No "let me transfer you." No form you have to print and mail.

Cancelling vs. refunding — they're different

A lot of readers mix these up, so here's the clean version:

• Cancelling stops future renewals. It does not, by itself, refund past charges.
• Refunding returns money you've already paid, within the 30-day window.

If you want both — stop future billing AND get your last charge back — just ask for both in the same email. We'll handle it together.

To cancel in one step, use the cancel link in your confirmation or renewal email, go to getshure.com/cancel (enter your order email and click the one-click cancel link we send), or email us. No phone call required, no hoops.

What about after 30 days?

The written guarantee is 30 days. After that, we still read every message. If something went wrong — a renewal you didn't notice, a charge that doesn't make sense, a book that arrived late — write to us and we'll review it. We'd rather make it right than argue over a calendar.

About renewals specifically: we send a reminder email roughly 3 days before each $29.99 renewal, so you get a heads-up. If you miss it and get charged anyway, you still have the 30-day window from that renewal to request a refund.

Unrecognized charge on your statement?

Our card descriptor shows up as GETSHURE or $*GETSHURE. If you see that and don't recognize it, email contact@getshure.com first — before you call your bank. We'll explain what the charge is, and if it wasn't authorized, we'll refund it. You'll get a reply within 2 business days.

Going straight to a chargeback locks the money up and slows everything down for both sides. A quick email is almost always faster.

The Getshure app: what you're actually trying

The guarantee matters most when you understand what you're testing. Every protection plan includes access to the Getshure app, available on iPhone and Android. It's billed only by GETSHURE and provided by our app delivery partner, MYTRACKHOLDING LLC. Here's what it does:

• Scam Shield — identifies likely scam and spam callers, helps block robocalls, and lets you look up an unknown number before you call back.
• Private vault — an encrypted space for sensitive photos and files, locked with Face ID or a passcode.
• Data broker removal — sends opt-out and removal requests to people-search and data broker sites. Each site decides if and when it removes your record, so it's not instant, but it's work you'd otherwise have to do by hand across dozens of sites.
• Breach check — shows whether your email address or passwords appear in known data breaches.
• Photo Guard — a reverse-image search that finds where your photos appear online.
• Family location sharing — share your location with people you choose.
• Tracker blocking and safer browsing on public Wi-Fi.
• Browsing-history eraser and a phone security score with specific steps to improve it.

No app blocks every scam, every tracker, or every data leak. What a good app does is catch more of them and give you a faster path to recover when something slips through. That's what the Getshure app is built to do.

How to activate the app

1. Open your GETSHURE order confirmation email.
2. On iPhone, tap the download link in that email to install the app. On Android, use the download link in the email or install directly from Google Play.
3. Open the app and sign in using the same email you used on the GETSHURE order.
4. You're protected. Which features you see depends on the plan shown at your checkout.

Need more detail? See Getshure App Sign In: How to Activate After Your Order and The Getshure App: What It Does and What It Can't Do.

Why a protection plan is worth trying

Here's the honest case. You can do a lot of what the Getshure app does by hand:

• You can visit each data broker site individually, find their opt-out page, and submit a request.
• You can set up call screening on your phone and look up unknown numbers one by one.
• You can manually audit your photos, your passwords, your app permissions, your browser history.
• You can run your email through a breach-check site every few months and act on what you find.

Most people start that list, get tired by step three, and never finish. A protection plan rolls those jobs into one app that nudges you when something changes. With the 30-day guarantee, the cost of finding out whether it's useful for you is nothing if you decide it isn't.

What you can verify about us before you buy

The getshure.com domain is new (2026), so you won't find years of third-party reviews. What you can check today is more important for deciding whether we're trustworthy:

• Delaware company record. GETSHURE is operated by MetaWise Enterprises, LLC — a Delaware limited liability company, file number 10336625. You can look that up on the Delaware Division of Corporations website.
• US business address. 11772 W Sample Rd, Ste 103, Ofc 240, Coral Springs, FL 33065.
• A working phone line. (754) 812-1679, staffed by a real person Monday–Friday, 9 AM – 6 PM ET.
• Written policies. Our refund policy, subscription terms, and cancel process are all public before you pay.
• One-step cancel. No phone call required, no retention script.

For more on checking us out, see Is GETSHURE Legit? Who We Are and How to Check Us and MetaWise Enterprises, LLC: The Company Behind GETSHURE.

Your refund checklist

• Find your order number (starts with GS-).
• Email contact@getshure.com from the order email address, or call (754) 812-1679.
• Ask for a refund (and ask us to cancel future renewals too, if that's what you want).
• Expect a reply within 2 business days.
• Watch your card statement for 5–10 business days for the credit.

Ready to try us?

A protection plan with the Getshure app is the fastest way to get hands-on with what we do. With the 30-day money-back guarantee, you can install it, use the Scam Shield, kick off data broker removals, run a breach check on your email, and decide for yourself whether it's earning its keep.

If it isn't — one email, full refund, one-step cancel. That's the deal, in writing.

Next steps:

• Start a protection plan and activate the Getshure app today.
• Prefer a book first? Try Don't Get Screwed by AI or Keep Your Family Safe from AI.
• Questions before you buy? Call (754) 812-1679 or email contact@getshure.com. See our contact page for hours.