What Is the GETSHURE.COM Charge on My Card Statement?
If you see GETSHURE.COM on your credit or debit card statement, that charge is from Getshure, a small American company that sells plain-English hardcover books about AI and protection plans that include the Getshure app. The charge is billed by MetaWise Enterprises, LLC (the company that operates the Getshure brand), and you can cancel, refund or ask about it in one step using the links below.
This article explains what the charge pays for, why it's on your statement, and how to take action in under five minutes. We'll also show you what the Getshure app actually does, so you can decide whether to keep the plan or cancel it with our 30-day money-back guarantee.
The short version: what GETSHURE.COM means on your statement
GETSHURE.COM is our card statement descriptor. It will appear on your statement any time you purchase from us. That includes:
- A hardcover book order (for example, "Don't Get Screwed by AI" at $29).
- A protection plan that includes the Getshure app ($9.99, $29.99 or $79.99 today depending on the plan you chose at checkout, then $29.99 every 30 days until you cancel).
- An optional add-on you tapped during checkout (Scam Shield, Data Removal, International Data Removal, Past Reset, or Identity Theft Restoration). Add-ons are one-time charges, not subscriptions.
- A Leak Protection fee (typically up to about $29.99) if you accepted the Billing Terms at checkout and we started assisted removal or monitoring work on a detected leak. This is a one-time fee, not a subscription.
Every one of these charges is covered by our written 30-day money-back guarantee, with no reason needed.
Who is Getshure, and why are we on your card?
Getshure is a brand operated by MetaWise Enterprises, LLC, a Delaware limited liability company (Delaware file number 10336625). Our mailing address is 11772 W Sample Rd, Ste 103, Ofc 240, Coral Springs, FL 33065. Our phone line is (754) 812-1679, Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, and our email is contact@getshure.com.
We publish three plain-English hardcovers about AI: scams and data risks, family online safety, and careers. And we sell protection plans that include the Getshure app, which bundles scam-call identification, a private encrypted vault for photos and files, data broker removal, breach monitoring, and more. If you see GETSHURE.COM on your statement, one of those products is what the charge is for.
The checkout and card descriptor are both ours. We do not sell or rent your email list or data.
How to identify the exact charge in under two minutes
- Open your card statement and note the exact dollar amount and date next to the GETSHURE.COM line.
- Search your inbox (including Promotions and Spam) for "Getshure" or "GS-". Our order numbers start with "GS-".
- Match the amount in the email receipt to the amount on your statement. The receipt will tell you whether it was a book, a plan, an add-on, or a Leak Protection fee.
- If you cannot find the email, call us at (754) 812-1679 or write to contact@getshure.com with the last four digits of the card and the charge amount. We will identify it and reply within two business days.
Recurring charges: how plan billing works
If your charge is $29.99 and you're seeing it roughly every 30 days, that is a protection plan renewal. Here is how plan billing is structured, in plain English:
- First charge: $9.99, $29.99 or $79.99, depending on the plan you selected at checkout.
- Renewal: $29.99 every 30 days until you cancel.
- Reminder: we send an email about 3 days before each renewal so you know it is coming.
- Older orders: any plan purchased before November 6, 2026 was a one-time charge and does not renew.
See the full written terms on our Subscription Terms page.
What the Getshure app actually does
Before you decide whether to keep or cancel the plan, it helps to know what the app on your phone can do. Every protection plan includes access to the Getshure app on iPhone and Android. The exact set of features depends on the plan shown at your checkout.
Scam and spam call protection
Scam Shield identifies likely scam and spam callers, helps block robocalls, and lets you look up an unknown number before you call back. For anyone tired of "unknown caller" voicemails, this alone can quiet your phone.
A private, encrypted vault
An encrypted vault holds photos, IDs, and sensitive files behind Face ID or a passcode, separate from your main camera roll. Useful if you pass your phone to a grandchild or hand it to a repair tech.
Data broker removal
The app sends removal and opt-out requests to people-search and data broker websites that list your name, address, phone and relatives. Each site decides if and when it removes a record, but you don't have to file the requests one by one yourself.
Breach check
Enter your email and the app tells you whether it appears in known data breaches, so you know which passwords to change first.
Photo Guard (reverse image search)
Upload one of your photos and see where else it appears online. Helpful for anyone worried about a profile picture being reused on fake accounts.
Family location sharing, tracker blocking, safer public Wi-Fi
Share your location with trusted family, reduce the trackers that follow you between apps and sites, and browse more safely on hotel or coffee-shop Wi-Fi.
Browsing-history eraser and a phone security score
Clear your browsing history on demand, and get a simple score that tells you exactly what to tighten on your phone next.
Honest caveat: no app can block every scam, tracker or data leak. The Getshure app is designed to catch more of them and give you a faster, calmer way to clean up when something slips through. Read the full feature guide at The Getshure App: What It Does and What It Can't Do.
How to activate the app if you've been paying but never installed it
Many people pay for a plan and never sign in. If that is you, you are leaving the thing you paid for on the shelf. Activating takes about two minutes:
- Open your Getshure order confirmation email. There is a download link on the order thank-you page and in the email.
- On Android, you can also install directly from Google Play.
- On iPhone, use the download link in your order confirmation email.
- Sign in with the same email you used on your Getshure order. This is the step most people miss. Protection is not active until you sign in.
Step-by-step with screenshots: How to Activate the Getshure App After Your Order.
Why a Getshure protection plan is worth the $29.99
You can do many of these things manually. You can file data broker opt-outs on dozens of sites one by one. You can check haveibeenpwned-style sources for your email. You can look up suspicious numbers before you answer. You can learn to recognize voice-cloning and deepfake scams on your own.
Or you can have one app on your phone that does the ongoing work and tells you when something needs your attention. For $29.99 a month, you also get a US phone line (yes, a real human) if something goes wrong. That is what the plan pays for.
And if it is not useful to you, our 30-day money-back guarantee makes it easy to try without risk.
If you want to cancel the recurring charge
Canceling is one step. There is no phone maze, no retention script.
- Click the cancel link in your order confirmation or renewal email, or
- Go to getshure.com/cancel, enter the email on your order, and click the one-click cancel link we send you, or
- Email contact@getshure.com from the order email, or call (754) 812-1679.
Canceling stops all future renewals immediately. It does not, by itself, refund past charges — for that, request a refund.
Full walk-through: How to Cancel a GETSHURE Plan (One Step, No Call).
If you want a refund
Our 30-day money-back guarantee covers every plan charge, renewal and add-on, no reason needed. To request one:
- Email contact@getshure.com from your order email, or include your order number (starts with "GS-").
- Say you want a refund. You do not have to justify it.
- We process refunds within 2 business days. Your bank usually posts the credit within 5–10 business days.
Unused hardcover books can be returned within 30 days of delivery (you pay return shipping unless we made an error). If a book arrived damaged or was the wrong title, email us within 7 days with a photo and we'll replace it or refund it.
Even after 30 days, you can still write. Each request is reviewed on its own.
If you don't recognize the charge at all
Email us before you dispute with your bank. We can almost always resolve it faster than a chargeback:
- Write to contact@getshure.com with the last four digits of the card and the exact charge amount and date.
- We reply within 2 business days with an explanation of the charge.
- If the charge was not authorized by you, we refund it.
If someone else in your household (a spouse, adult child, parent) placed a Getshure order, that is the most common explanation we see. The card descriptor GETSHURE.COM will match an order confirmation email somewhere in a shared inbox.
Quick checklist
- Match the amount and date to an email from Getshure (search "Getshure" or "GS-").
- Know your plan: first charge was $9.99, $29.99 or $79.99; renewals are $29.99 every 30 days.
- Activate the app if you haven't: download link in your order email, sign in with the order email.
- Cancel at getshure.com/cancel in one step if you no longer want it.
- Refund within 30 days by email — no reason required.
- Call (754) 812-1679, Mon–Fri 9am–6pm ET, if you'd rather talk to a person.
What to do next
If the charge is yours and the plan is useful, the next step is to install and sign into the Getshure app so you're actually getting what you paid for: activation guide here.
If you're not sure the plan is a fit, keep it for the first 30 days, use it, and decide. If it is not for you, email us and we will refund it, no reason needed. That is how our refund policy works, in writing.
If you'd rather stop future renewals right now, go to getshure.com/cancel. One step, one click, done.
And if you'd rather talk to a human, call (754) 812-1679 or email contact@getshure.com. We're a small US team, and we answer.
Frequently asked questions
Why does GETSHURE.COM appear on my credit card statement?
GETSHURE.COM is the card statement descriptor used by Getshure (operated by MetaWise Enterprises, LLC) for any purchase on our site — a hardcover book, a protection plan that includes the Getshure app, a one-time add-on you selected at checkout, or a Leak Protection fee. Search your email for "Getshure" or "GS-" to find the matching order.
Is a $29.99 Getshure charge every 30 days a subscription?
Yes. A recurring $29.99 charge is a protection plan renewal. We send an email reminder about 3 days before each renewal. You can stop future renewals in one step at getshure.com/cancel, or request a refund within 30 days under our money-back guarantee.
How do I get a refund for a Getshure charge?
Email contact@getshure.com from the email used on your order (or include your GS- order number) and say you want a refund. No reason is required within 30 days. We process refunds within 2 business days, and banks typically show them within 5–10 business days.
I never signed into the Getshure app. Am I still paying for nothing?
Your plan is still active, but protection on your phone only works after you sign in. Open the download link in your order confirmation email, install the app, and sign in with the same email you used on your Getshure order. Then you can use Scam Shield, the encrypted vault, breach check, data broker removal and the other features.
I don't recognize the GETSHURE.COM charge at all. What should I do?
Email contact@getshure.com with the last four digits of the card and the charge amount and date before disputing with your bank. We reply within 2 business days, explain the charge, and refund it if it wasn't authorized. Often the order was placed by someone else in your household using a shared card.
This guide is general information for US readers, not legal or financial advice. If you think you have been scammed, contact your bank and report it at reportfraud.ftc.gov. Questions about a GETSHURE order: contact@getshure.com or (754) 812-1679.